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1. Overview
This website is operated by Kenya Kafe Cup. By visiting our site or purchasing from us, you agree to these Terms of Service. These terms apply to all users of the site.
2. Online Store Terms
You must be at least 18 years old to use this site or make a purchase. You may not use our products for any unlawful purpose.
3. Products & Availability
We offer specialty coffee and related goods. Quantities may be limited, and products may change without notice. We reserve the right to discontinue any product at any time.
4. Pricing & Payment
Prices are listed in the currency shown at checkout. We reserve the right to update prices at any time. We accept major cards, Apple Pay, Google Pay, and Shop Pay.
5. Shipping
Shipping times and costs are shown at checkout. Once your order ships, you will receive a tracking link. International orders may be subject to customs fees or import duties, which are the customer’s responsibility.
6. Returns & Withdrawal Rights
EU customers have a 14‑day right of withdrawal from the date of delivery.
This right does not apply to:
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Opened coffee bags (perishable goods)
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Personalized or custom items
Unopened coffee may be returned within 14 days. For full details, see our Return Policy.
7. Accuracy of Information
We aim to provide accurate product descriptions and imagery. However, minor variations in color, packaging, or appearance may occur.
8. Subscriptions
If you choose a subscription, you authorize recurring charges according to the frequency you select. You may pause, skip, or cancel your subscription at any time through your account.
9. Third‑Party Services
Some features (such as payments or analytics) may involve third‑party providers. These providers have their own terms and privacy policies.
10. Prohibited Uses
You may not use the site to:
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Violate any laws
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Interfere with security features
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Upload harmful code
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Collect personal data without consent
11. Limitation of Liability
To the fullest extent permitted by law, Kenya Kafe Cup is not liable for:
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Indirect or consequential damages
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Losses arising from misuse of products
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Delays caused by carriers or customs
Nothing in these terms limits your EU consumer rights.
12. Personal Data
Your personal information is handled according to our Privacy Policy.
13. Changes to Terms
We may update these Terms of Service at any time. The latest version will always be available on this page.
14. Contact
For questions about these Terms: hello@kenyakafecup.com